Turns out, there's a local place named simply Appliance Fix-It (5800 Seminary Rd, Falls Church, VA 22041) which fixes mowers and such.
They are open late, incredibly friendly, apparently knowledgeable, and plan to have the mower fixed tomorrow.
I'm amazed. This simply blows away anything Sears could come close to offering.
Take note: small can seriously kick big's butt.
--Ben
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